# Case Templates and Change Management

> Case Templates have no versioning: saved edits apply at once to new Cases, with no draft mode, history, or rollback. Existing Cases keep their template.

Source: https://help.withpersona.com/articles/21zoRbGL1FxKkbgBwc7ZLI/
Section: Cases > Introduction > Key Concepts

## Case Templates and Change Management

## Overview

Unlike other Persona objects, Case Templates do not support version management. Any changes made to Case Templates are immediately effective once saved.

| **Persona Object** | **Object ID syntax** |
| ------------------ | -------------------- |
| Case Template      | Begins with `ctmpl_` |

## Change Behavior

When you edit a Case Template, updates are immediately applied across all areas where that template is used. There is no draft process or staged publishing.

- Updates take effect system-wide for any new Cases created using the modified Case Template.
- Existing Cases already created from earlier versions of the template remain as they were at the time of creation.
- There is no ability to track previous versions or undo changes after they are saved.

## No Version History

Case Templates do not maintain a version history. Changes are permanent once saved. Carefully review and validate updates prior to applying changes.