# Escalated Verifications overview

> Run asynchronous fraud checks after a GovID or Selfie verification finishes, and get a verification.escalated webhook when models flag medium or high risk.

Source: https://help.withpersona.com/articles/254hfSuncHBVK9oAnpMJm5/
Section: Verifications > Features > Escalated Verifications

Escalated Verifications execute advanced asynchronous checks after a standard GovID or Selfie verification has passed or failed. By offloading high-latency processes like multi-frame video analysis to the background, the system uses our most powerful models to evaluate complex downstream data without delaying the user. This ensures a frictionless, near-instant onboarding experience for legitimate customers while continuously catching sophisticated fraud rings and deepfakes behind the scenes.

## Example use cases

- Post-onboarding fraud: A user passes verification and joins the platform, but a fraud signal surfaces later on that same verification. The customer needs immediate notice so they can freeze the account, trigger review, or take other action.
- Fraud ring detection: Some fraud patterns only become clear after Persona sees enough examples. Async models can retroactively match older verifications to known fraud patterns, flagging risk for users already in the system.
- Investigation enrichment. When a customer’s fraud or compliance team is reviewing a suspicious account, the dashboard can show that the underlying verification was also escalated, adding useful context to the investigation.

## Process

If the models indicate a ‘medium’ or ‘high’ chance of fraud risk, a "verification.escalated" webhook fires You’ll be able to see the “escalated” verifications by filtering for the property and/or navigating to the verification itself

### Sample of how this will look in the dashboard

![Escalated verification dashboard image](https://assets.withpersona.com/f_auto,q_auto/help-center/articles/verifications/image1.png '972x460')

### Examples of where you can use this

After a verification has been escalated, you can:

- Manually review the inquiry by creating a Case with relevant context before making the final fraud determination.
- Send the user additional verification(s) the next time they interact with your platform to gather more context and better evaluate chance of fraud.
- Automatically suspend the user’s account, with an option to reach out to your team to unlock the account.

## Plans Explained

### Escalated Verifications by plan

|                         | Startup Program | Essential Plan | Growth Plan   | Enterprise Plan |
| ----------------------- | --------------- | -------------- | ------------- | --------------- |
| Escalated Verifications | Not Available   | Not Available  | Not Available | Available       |

[Learn more about pricing and plans](https://withpersona.com/pricing?utm_source=product&utm_medium=referral&utm_audience=a&utm_campaign=cm_gen_ds_hc-plan-table).