Overview

LexisNexis® InstantID® is an electronic identity verification system that matches an individual’s personally identifiable information (PII) with the records within LexisNexis® Risk Solutions. The system is particularly beneficial for companies needing to ensure the authenticity of user identities, thereby reducing fraud and enhancing trust in digital interactions. LexisNexis InstantID® is used to verify details such as name, address, Social Security Number (SSN), and phone number, among others, to ensure they match the records on file.

Features

Integration Features

The InstantID® integration provides several features:

• Scoring System: Results include three key numeric scores to assess the level of identity match.
  • NAS (Name, Address, SSN) Index
  • NAP (Name, Address, Phone) Index
  • CVI (Comprehensive Verification Index)
• Risk Assessment: Helps identify potential fraudulent activity by analyzing identity data consistency and integrity.

Prerequisites

To set up the LexisNexis InstantID® integration, ensure you have:

• A LexisNexis account with appropriate access rights.
• Valid credentials (username and password) for API access.
• Persona’s IP addresses must be added to the LexisNexis account's allowlist to prevent unauthorized access errors.

Set-up steps

Setting up the LexisNexis Credentials

1. Go to the LexisNexis Integration page in the Persona dashboard.
2. Click on "Add Credential" at the top right corner.
3. Enter your LexisNexis username and password in the modal.
4. Test the credentials by clicking "Test".

Using the integration for LexisNexis InstantID® in a Persona Workflow

1. Create a new workflow or open an existing one in the Persona platform.
2. Add a new action step by navigating to Integrations > LexisNexis > LexisNexis® InstantID®.
3. Select the appropriate credentials for use.
4. Configure settings such as GLBA Purpose and DPPA Purpose based on your needs.
5. Utilize the output from this step in subsequent workflow actions or conditionals.
6. Save and publish the workflow.

FAQs

What inputs are required for the LexisNexis® InstantID® integration?

• First Name
• Last Name
• Zip Code
• Social Security Number
• Home phone number

How to understand the LexisNexis® InstantID® results?

When you run an InstantID check, the results include three numeric scores that reflect how well the input identity matches known records. These scores are the NAS Index, the NAP Index, and the CVI (Comprehensive Verification Index).

Each index is calculated based on how many input identity elements—such as name, address, SSN, or phone number—match information on file. Higher scores generally indicate stronger matches and greater confidence in identity verification.

For more details on how each index is calculated and how to interpret the results, please refer to the LexisNexis® InstantID® Technical Reference Guide or contact your customer success manager.

How can I troubleshoot issues with the integration?

• Ensure correct credentials and IP addresses are used.
• Verify the configuration settings in your workflow.
• Check integration logs in Persona for error messages.

Can I customize the integration within my workflow?

Yes, you can configure various settings and use the output from the LexisNexis InstantID® step in other workflow actions or conditionals.