Persona Help Center
At Persona, we understand that navigating the complexities of identity verification and compliance can be daunting. With thousands of businesses relying on us to solve their identity challenges, we recognize the need for a structured and accessible place to learn just like you would in a classroom. That's where Persona Academy comes in.
What's the Persona Academy?
Persona Academy is your go-to resource for learning everything about identity verification. Whether you're new to the concept of verifying identities, grappling with the intricacies of data compliance, trying to understand compliance requirements like Know your Customer (KYC), or looking to optimize your use of Persona's products, the Academy has courses and lessons for you.
Courses are designed to demystify identity verification and provide you with the knowledge to build effective solutions. From understanding the history of internet identity to getting an overview of regulations governing personal data, the Persona Academy offers a wealth of information at your fingertips.
What Can You Learn?
Introduction to Identity and KYC
Explore the evolution of internet identity through our "Introduction to Identity and KYC" course. This course delves into the security challenges of digital identity and the journey towards safer verification methods. You'll learn from seasoned professionals from the Persona team like Ed Giansante (Community @ Persona), Brandon Iljas (Product Enablement @ Persona), and Jeff Sakasegawa (Trust & Safety Architect @ Persona), gaining insights from their vast experience in community management, product enablement, and trust and safety.
View the Introduction to Identity and KYC course
Introduction to Persona
Get a thorough understanding of Persona with our "Introduction to Persona" course. Covering key concepts such as data collection, analysis, customizable workflows, and decision-making, this course uses practical examples to illustrate Persona's application in real-world scenarios.
View the Introduction to Persona course
Persona Implementation Library
Designed for existing customers and developers, the "Persona Implementation Library" course offers advanced guidance on maximizing the efficiency of Persona's platform. Brandon Iljas leads you through the intricacies of Inquiry lifecycle, environments, and much more, ensuring you can navigate Persona with confidence.
View the Persona Implementation Library course
Note: Only customers who are logged into Persona can access courses
How to Get Certified
Persona Academy doesn't just educate; it offers certifications. Upon completing a course, you have the opportunity to get certified, demonstrating your expertise in the course material and allows you to share with colleagues and your networks via your LinkedIn profile. Here's how:
- Enroll in and complete your chosen course at Persona Academy.
- Once compelted, you'll be able to opt for the certification by selecting the “Get certified” option.
- Receive your certification via email, ready to enhance your LinkedIn profile, resume, and professional repertoire.
Start learning today
Whether you're looking to solve identity challenges for your business, enhance your professional skills, or simply learn more about the world of identity verification, Persona Academy is the place to start. With expert instructors, comprehensive course materials, and course certifications, you will be able to learn and implement Persona by yourself.