# Why should you use Accounts to store all of a single individual's PII and information?

> Why consolidate a user's Inquiries into one Account: search all data and documents collected over time, and answer access or deletion requests.

Source: https://help.withpersona.com/articles/3O9c6KbB24OOxvVYMrTetP/
Section: Accounts > FAQ > Reverification

This question came from a member of the Persona community, a privacy lead deciding where personal data should live once an Inquiry is finished. This is useful for anyone weighing up storing PII in their own systems against keeping it in Accounts.

By consolidating multiple Inquiries for given user in a single Account, you can search for all information collected over time as part of a users' identity verification and quickly respond to data subject access requests or data deletion requests. This also includes all **supplemental documents** collected over time. To learn more, check out our [blog post on this topic](https://withpersona.com/blog/pii-accounts).

This answer was reviewed by Justin Sayarath, a product manager at Persona. FAQs, unlike other articles, are written to provide Persona Community members more specific answers to common questions. While we periodically review responses and answers, please note when this FAQ was last updated as information may have changed since then.

_Last updated on July 29, 2025._