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How do I configure country options for a Country Select screen?

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This question came from a member of the Persona community, a project admin who only operates in a handful of countries and wanted the list to say so. This is useful for anyone narrowing the countries offered in an Inquiry.

Overview

The Country Select screen may be part of your identity verification flow.

For example, if you use Government ID Verification in your flow, you may use a Country Select screen at the start of your flow to communicate which countries you accept IDs from, and to collect a data point that helps you understand what users submit.

You can configure which countries appear as options on the Country Select screen.

country-select-screen.png

Steps

To configure the country options on your Country Select screen, follow these steps:

  1. In the Persona Dashboard, navigate to Inquiries > Template. Select a template that uses a Country Select screen.
  2. In the upper corner of the Flow Editor, click Configure.
  3. Find the section named Country select options.
  4. Edit or remove countries from the list.
  5. In the upper corner of the Flow Editor, click Save.

This answer was reviewed by Justin Sayarath, a product manager at Persona. FAQs, unlike other articles, are written to provide Persona Community members more specific answers to common questions. While we periodically review responses and answers, please note when this FAQ was last updated as information may have changed since then.

Last updated on .

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