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Using Conditional step Operators

When configuring conditions in a Conditional Step, you can apply Operators to build more advanced logic. Operators allow you to manipulate or evaluate data values before your condition is evaluated. This enables more flexible comparisons, such as counting items in an array, checking if a string includes certain characters, extracting email domains, filtering related objects, and more.

You can combine Operators into method chains, where one function operates on the output of the previous one. This allows you to work with complex data structures when defining route logic inside a Conditional Step.

Method Chains

Function	Description	Argument Types	Returns	Example
`.count`	Returns the number of items in an array. Must follow a method chain that produces an array.	—	Number	—
`.first`	Returns the first item of an array. Must follow a method chain that produces an array.	—	Item from Array	—
`includes()`	Returns TRUE if a specified item is inside the array. Must follow a method chain that produces an array.	—	Boolean	—
`.last`	Returns the last item of an array. Must follow a method chain that produces an array.	—	Item from Array	—
`domain(email_string)`	Returns the domain of an email address.	Email string	String	—
`username(email_string)`	Returns the username of an email address.	Email string	String	—
`length(string)`	Returns the character count of a string.	String	Number	—
`replace-all`	Replaces all instances of a specified string (string1) with a different string (string2).	String	String	—
`replace-chars`	Replaces individual characters in a string based on specified mapping.	String, Mapping	String	—
`replacement`	Specifies the replacement value in a `replace-chars` operation.	String	String	—
`to-be-replaced`	Specifies the string to be replaced in a `replace-chars` operation.	String	String	—
`characters-to-be-replaced`	Characters in the input string to be replaced.	String	String	—
`split`	Splits a string into an array using a delimiter.	String, Delimiter	Array	—
`delimiter`	The character used to split a string.	String	String	—
`trim(string)`	Removes leading and trailing spaces in a string.	String	String	—
`collect_from_each(object)`	Returns array of related objects, including traversing multi-hop relations.	Object	Array	`current_case.accounts.collect_from_each(inquiries)` Returns inquiries related to accounts related to current case
`filter('key', 'operator', 'value')`	Returns only items in array that meet the criteria specified. Must follow a method chain that produces an array.	String, Operator, Value	Array	`current_case.accounts.collect_from_each(inquiries).filter(foo=bar)` Returns inquiries where `foo = bar`
`sort_asc(key)`	Sorts array by key in ascending order. Must follow a method chain that produces an array.	String	Array	`current_case.accounts.collect_from_each(inquiries).sort_asc(created_at)` Sorts inquiries ascending by `created_at`
`sort_desc(key)`	Sorts array by key in descending order. Must follow a method chain that produces an array.	String	Array	`current_case.accounts.collect_from_each(inquiries).sort_desc(created_at)` Sorts inquiries descending by `created_at`
`page_size(number)`	Sets array page size. If not set, default is 100. Max supported size is 200.	Number	Array	`current_case.accounts.collect_from_each(transactions).page_size(200)`
`page_number(number)`	Sets which page of results to display when array items > 200. Max supported page number is 100.	Number	Array	`current_case.accounts.collect_from_each(transactions).sort_desc(created_at).page_number(2)`