# Lists and Workflows

> Workflows make Lists more efficient by automating actions and decisions, such as tagging an Inquiry with List Match when it matches a List item.

Source: https://help.withpersona.com/articles/5mmNMEIvQjdnNrsHNf0egB/
Section: Lists > Introduction > Using Lists

[Workflows](https://help.withpersona.com/articles/6i3aAp6lBK3FCf08HJgPjh/) are often used to make [Lists](https://help.withpersona.com/articles/7IqWZFDaPjn8RTJtbgUjfV/) more efficient, by automating actions, like adding items onto a list, and decision making. For instance, an inquiry that matches one of our [List Types](https://help.withpersona.com/articles/2SyBJcNqYRJX8sotVOmY7Z/) can be automatically [tag the inquiry object](https://help.withpersona.com/articles/4bC9Bai4hyDj7vKTkw6tpk/) with "List Match" by a Workflow.

![ListMatchInWorkflow](https://assets.withpersona.com/f_auto,q_auto/help-center/articles/other-platform-products/listmatchinworkflow.png '878x584')