Age Verification Solution

Overview

Persona’s Age Verification solution enables organizations to verify an individual’s identity through government-issued ID. Users under age 18 are automatically declined based on information collected from government-issued IDs such as passports or driver’s licenses. This solution offers identity verification with the ability to assess age while maintaining a streamlined user experience.

In this guide, learn:

• What’s included in the solution
• How the components work together to verify identity and enforce age restrictions
• How to customize and extend the solution for your specific needs

What’s Included

The Age Verification solution includes the following components:

1 Inquiry Template

• Government ID Verification
  • Automatically collects all ID types by default, including US driver’s licenses and state IDs. You can modify the accepted ID types by following this guide.
  • Requires a Barcode Check which means that both the front and back of ID are collected. While this required check introduces some friction to the user experience, it greatly improves extraction accuracy and overall user experience.
  • Inquiry theme can be customized to match your company’s branding and user experience.

1 Workflow

• Run Automatic Decline Under 18 Years Old Workflow triggered on inquiry failure
  • Automatically declines the Inquiry when verifications fail or the business logic for age under 18 is not satisfied.
  • Can be extended to include additional actions such as flagging high-risk cases or triggering notifications.

Age Verification Solution Process

Here’s how the components work together to verify a user’s age:

1. The Inquiry collects the user’s government ID and verifies their age.
2. Once the Inquiry is completed, the Run ‘Decision’ on Inquiry Completed Workflow is triggered to apply your automated decisioning logic and automatically decline users under 18.

If you’re interested in using Persona’s Age Verification solution or utilizing a more advanced age features such as Selfie Age Comparison or Age-related checks, contact your customer success manager or reach out to our support team.

Where to find this Solution

This solution is available to organizations in the Solutions Library. The Solutions Library includes helpful pre-configured combinations of Persona products and features that can be a good starting point for many businesses or use case.

To get to the solutions library:

1. While viewing the Dashboard, click Home in your navigation
2. Under Explore all solutions, click Browse.

Solutions in the solutions library generally include end user verification flow or experiences powered by Inquiry Templates and Verification Templates. They also feature Workflows that automatically approve an Inquiry or create a Case when risky signals (like a failed Verification) are found, and a Case Template to ensure that your business is well set up for reviewing these higher risk scenarios.

Plans Explained

Learn more about pricing and plans