# I'm in the Startup Program, how do I add an Inquiry template?

> Startup Program accounts cannot add Inquiry templates directly, but can add solutions. Only Basic Government ID Verification and KYC run in production.

Source: https://help.withpersona.com/articles/tjYD8p4lAiDN5k60RIUdq/
Section: Inquiries > FAQ > Template management

This question came from a member of the Persona community, a founder on the Startup Program who wanted a second flow for a different use case. This is useful for anyone adding a template on a plan with a template limit.

On [Persona's Startup Program](https://withpersona.com/blog/free-identity-verification), you can't add Inquiry templates directly, but you can add solutions. To learn more, see: [How to add a solution](https://help.withpersona.com/articles/67J7FurQtIgwxkWWvUropu/).

On the Startup Program, you can use the following solutions in production:

- Basic Verification using Government ID
- KYC

[Read more about what's included on the Startup Program.](https://withpersona.com/blog/free-identity-verification#toc-0)

If you'd like to customize your Inquiry templates or use other solutions in production, please contact us [here](https://app.withpersona.com/dashboard/contact-us).

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the Startup Program was previously named the Starter Plan.

This answer was reviewed by Justin Sayarath, a product manager at Persona. FAQs, unlike other articles, are written to provide Persona Community members more specific answers to common questions. While we periodically review responses and answers, please note when this FAQ was last updated as information may have changed since then.

_Last updated on July 29, 2025._