# Accounts: Inquiry module

> The Inquiry module lists all Inquiries attached to an Account in a list or table view. Add it and configure the resource, columns, fields, and actions.

Source: https://help.withpersona.com/articles/v53bLLzuCrCm05ILz66GnI/
Section: Accounts > Features > Layout

## What is the Inquiry module?

The **Inquiry module** is a [Resource module](https://help.withpersona.com/articles/6XsAeLSbjDP5WaVxuYySa9/) that can be added to an Account layout. It displays all attached Inquiries and lets you expand each Inquiry to view more details in one consolidated view. The information from the accounts will be displayed in either a list or table format. You can also customize when fields are displayed on the module and define logic that governs when it appears.

![accounts-add-inquiry-module.png](https://assets.withpersona.com/w_800,c_fill,q_auto,f_auto/help-center/accounts-add-inquiry-module.png '800x257')

## How do you add an Inquiry module?

This module is added and arranged on the Layout page. For a general overview of how the Layout page works, see [Accounts: Layout Module](https://help.withpersona.com/articles/FOs0lPKt0IOxyS75IgiIyN/).

1. Navigate to the Dashboard, and click on **Accounts > Types**.
2. Find and click on the Account Type you want to edit, or click **+ Create Type** to create a new one.
3. The Layout Editor opens with the Component Library in the right panel. Click an empty space to view the Component Library.
4. In the right toolbar, search for ‘**Inquiry**.’
5. Drag and drop the **Inquiry module** into your layout and reposition it by dragging it around.

   ![accounts-inquiry-module.png](https://assets.withpersona.com/w_800,c_fill,q_auto,f_auto/help-center/accounts-inquiry-module.png '800x459')

6. Click on the **Inquiry module** on the right toolbar you can customize how Inquiry information is displayed on the module.
   1. Under **Settings**, you can set the **Module title**, which determines the title displayed at the top of the module.
   2. Under **Settings**, you can select a **Resource**, which is the query that determines which **Inquiries** are displayed on the module.
   3. Under **Settings**, you can choose the **View Type** to control how Inquiries are displayed, either in a **Table** or **List** format. The next setting depends on the **View Type** you choose:

      ![accounts-TableVsListView-Inquiries.png](https://assets.withpersona.com/w_800,c_fill,q_auto,f_auto/help-center/accounts-TableVsListView-Inquiries.png '800x379')
      1. **List** view: Under **Fields,** you can add, remove and rearrange the fields that will display on the **Inquiry module.** Learn more about **Inquiry Fields** below.
      2. **Table** view: Configure the **Columns** displayed for each **Inquiry.** Click the **"+"** to add a column, and drag the handles to reorder them. By default, the module displays Inquiry ID, Template, Created At, and Status.

   4. Under **Interaction** (available in **Table** view) you can choose the **Actions** to the module. Actions are one-click macros that run a pre-set Workflow automatically on the account (for example, Update fields, Update tags, or Redact). Click the **"+"** to add an **Action**. For more, see [Accounts: Module Actions](https://help.withpersona.com/articles/nkdqoOq02MnkIW1nAW5bD/).
   5. Under **Module Layout**:
      1. Dynamic height: Module will grow or shrink to fit its contents.
      2. Visibility: Dynamically control whether the module is hidden. This is a toggle button that lets you set conditions for when the button should be displayed or hidden from view based on your requirements. You can read more about [**Visibility Configuration]\*\*(/articles/zWAAw3EplHARyOzM88Shgz/) here.

7. Click the **“Delete”** button if you want to remove the component from the layout.

## Inquiry Fields

![inquiryfields](https://assets.withpersona.com/w_800,c_fill,q_auto,f_auto/help-center/articles/cases/inquiryfields.png '800x1786')

1. To move a **Field**, click and drag the Field to the desired position.
2. To add a **Field**, type the name of the desired field into the search bar and select the one you want to add.
3. To remove a **Field** click the toggle button on the right.
4. If you would like to hide any empty fields from the layout view, click the box next to “Hide empty fields.”

## Plans Explained

### Accounts Inquiry module by plan

|                         | **Startup Program** | **Essential Plan** | **Growth Plan** | **Enterprise Plan** |
| ----------------------- | ------------------- | ------------------ | --------------- | ------------------- |
| Accounts Inquiry module | Limited             | Limited            | Available       | Available           |

[Learn more about pricing and plans](https://withpersona.com/pricing?utm_source=product&utm_medium=referral&utm_audience=a&utm_campaign=cm_gen_ds_hc-plan-table).