Persona Resource Center
Academy
Persona is trusted by thousands of businesses to solve identity challenges. To many, it can be challenging to navigate identity and industry-specific concepts, let alone build a perfect solution and process to solve these types of problems.
That’s why we created the Persona Academy. Learn the basics of identity, the various laws that may govern personal data, and how to make the most of Persona’s products through our courses.
Introduction to Identity
This course explores the evolution of internet identity, from its anonymous beginnings to current security challenges and the quest for a safer digital future.Meet your instructors
Ed Giansante
Community Lead at Persona
Ed Giansante is the head of community at Persona. Prior to Persona, Ed led communities at Dropbox, Wix and Zynga. Outside of work, Ed's dogs love bringing him for a hike.
Brandon Iljas
Product Enablement at Persona
Brandon joined Persona in February 2022 as a Solutions Engineer before transitioning to the Product Enablement team. Prior to joining Persona, he spent 6+ years at Coursera working in a variety of content production and partner facing roles.
Course outline
| Lesson 1 | History of Identity | 2 min |
| Lesson 2 | Data Breaches | 3 min |
| Lesson 3 | Data Compliance | 2 min |
Introduction to Persona
This course covers essential topics to help you understand Persona better. We will cover user data collection, analysis, decision-making, customizable workflows. Using a fictional company, Elephant Co., for practical illustration, you will be able to get a concrete understanding of how Persona applies to a business.Meet your instructors
Ed Giansante
Community Lead at Persona
Ed Giansante is the head of community at Persona. Prior to Persona, Ed led communities at Dropbox, Wix and Zynga. Outside of work, Ed's dogs love bringing him for a hike.
Brandon Iljas
Product Enablement at Persona
Brandon joined Persona in February 2022 as a Solutions Engineer before transitioning to the Product Enablement team. Prior to joining Persona, he spent 6+ years at Coursera working in a variety of content production and partner facing roles.
Course outline
| Lesson 1 | Persona 101: The Comprehensive Identity Management Platform | 4 min |
| Lesson 2 | Persona's key concepts | 2 min |
| Lesson 3 | Inquiries overview | 3 min |
| Lesson 4 | Inquiries Flow Editor | 4 min |
| Lesson 5 | Demo - Inquiry Flow Editor | 7 min |
| Lesson 6 | What are Verification Checks? | 5 min |
| Lesson 7 | Accounts overview | 2 min |
| Lesson 8 | The Importance of KYC for marketplaces | 3 min |
Persona Implementation Library
This course designed for existing customers and developers to help them navigate better in Persona's identity management platform.Meet your instructors
Brandon Iljas
Product Enablement at Persona
Brandon joined Persona in February 2022 as a Solutions Engineer before transitioning to the Product Enablement team. Prior to joining Persona, he spent 6+ years at Coursera working in a variety of content production and partner facing roles.
Course outline
| Lesson 1 | Inquiry Lifecycle and Statuses | 4 min |
| Lesson 2 | How environments work in Persona | 2 min |
| Lesson 3 | Configuring your Inquiry template | 3 min |
| Lesson 4 | Testing your Persona flow | 3 min |
| Lesson 5 | Understanding Inquiry Results: Basic Implementation | 4 min |
| Lesson 6 | Understanding Inquiry Results: Multi-Product Implementation | 4 min |
| Lesson 7 | Investigate Inquiry statuses and Workflow decisioning | 6 min |
| Lesson 8 | Automating Case Creation and Managing Cases | 5 min |
| Lesson 9 | Webhooks and Persona Events | 4 min |
| Lesson 10 | Implementation Methods | 5 min |
Course Certifications
For each course, a certification is available for those who demonstrate a high level of understanding of the course material.
To receive a course certification:
- Enroll in and complete your course in the Persona Academy.
- Once completed, choose option to “Get certified.”
- Persona will prepare and send the exam to your email address.
- Results, certifications, and additional information will be emailed to you. You can use the certification on LinkedIn, resumes, and other relevant spaces.
Persona Experts Program
For consultants, agencies, and developers with expert backgrounds and experience with Persona, we curate a directory to provide partners for our customers.
To become a partner:
- Ensure that you meet the requirements as an expert with formal experience in one of the following:
- Compliance (including AML, KYC programs),
- Digital/Product (conversion rate optimization, UX), or
- Development (software engineering, Persona platform implementation)
- Email partners@withpersona.com with details about your qualifications and experience with the Persona platform to schedule your interview