Academy

Persona is trusted by thousands of businesses to solve identity challenges. To many, it can be challenging to navigate identity and industry-specific concepts, let alone build a perfect solution and process to solve these types of problems.

That’s why we created the Persona Academy. Learn the basics of identity, the various laws that may govern personal data, and how to make the most of Persona’s products through our courses.

Course

Introduction to Identity

This course explores the evolution of internet identity, from its anonymous beginnings to current security challenges and the quest for a safer digital future.

Meet your instructors

Ed Giansante

Ed Giansante

Community Lead at Persona

Ed Giansante is the head of community at Persona. Prior to Persona, Ed led communities at Dropbox, Wix and Zynga. Outside of work, Ed's dogs love bringing him for a hike.

Brandon Iljas

Brandon Iljas

Product Enablement at Persona

Brandon joined Persona in February 2022 as a Solutions Engineer before transitioning to the Product Enablement team. Prior to joining Persona, he spent 6+ years at Coursera working in a variety of content production and partner facing roles.

Course outline

Lesson 1History of Identity2 min
Lesson 2Data Breaches3 min
Lesson 3Data Compliance2 min
Course

Introduction to Persona

This course covers essential topics to help you understand Persona better. We will cover user data collection, analysis, decision-making, customizable workflows. Using a fictional company, Elephant Co., for practical illustration, you will be able to get a concrete understanding of how Persona applies to a business.

Meet your instructors

Ed Giansante

Ed Giansante

Community Lead at Persona

Ed Giansante is the head of community at Persona. Prior to Persona, Ed led communities at Dropbox, Wix and Zynga. Outside of work, Ed's dogs love bringing him for a hike.

Brandon Iljas

Brandon Iljas

Product Enablement at Persona

Brandon joined Persona in February 2022 as a Solutions Engineer before transitioning to the Product Enablement team. Prior to joining Persona, he spent 6+ years at Coursera working in a variety of content production and partner facing roles.

Course outline

Lesson 1Persona 101: The Comprehensive Identity Management Platform4 min
Lesson 2Persona's key concepts2 min
Lesson 3Inquiries overview3 min
Lesson 4Inquiries Flow Editor4 min
Lesson 5Demo - Inquiry Flow Editor7 min
Lesson 6What are Verification Checks?5 min
Lesson 7Accounts overview2 min
Lesson 8The Importance of KYC for marketplaces3 min
Course

Persona Implementation Library

This course designed for existing customers and developers to help them navigate better in Persona's identity management platform.

Meet your instructors

Brandon Iljas

Brandon Iljas

Product Enablement at Persona

Brandon joined Persona in February 2022 as a Solutions Engineer before transitioning to the Product Enablement team. Prior to joining Persona, he spent 6+ years at Coursera working in a variety of content production and partner facing roles.

Course outline

Lesson 1Inquiry Lifecycle and Statuses4 min
Lesson 2How environments work in Persona2 min
Lesson 3Configuring your Inquiry template3 min
Lesson 4Testing your Persona flow3 min
Lesson 5Understanding Inquiry Results: Basic Implementation4 min
Lesson 6Understanding Inquiry Results: Multi-Product Implementation4 min
Lesson 7Investigate Inquiry statuses and Workflow decisioning6 min
Lesson 8Automating Case Creation and Managing Cases5 min
Lesson 9Webhooks and Persona Events4 min
Lesson 10Implementation Methods5 min

Course Certifications

For each course, a certification is available for those who demonstrate a high level of understanding of the course material.

To receive a course certification:

  1. Enroll in and complete your course in the Persona Academy.
  2. Once completed, choose option to “Get certified.”
  3. Persona will prepare and send the exam to your email address.
  4. Results, certifications, and additional information will be emailed to you. You can use the certification on LinkedIn, resumes, and other relevant spaces.

Persona Experts Program

For consultants, agencies, and developers with expert backgrounds and experience with Persona, we curate a directory to provide partners for our customers.

To become a partner:

  1. Ensure that you meet the requirements as an expert with formal experience in one of the following:
    • Compliance (including AML, KYC programs),
    • Digital/Product (conversion rate optimization, UX), or
    • Development (software engineering, Persona platform implementation)
  2. Email partners@withpersona.com with details about your qualifications and experience with the Persona platform to schedule your interview