Bulk Configure Allowed Gov IDs

⚠️ This question came from a member of the Persona Community - an product manager for an automotive reseller. This question is useful for those looking to quickly configure which Gov ID types are allowed.

Question

For my Gov ID verification, how can I only allow passports for enabled countries while including Driver’s Licenses for Canada and the United States, while not having to individually configure each country?

Answer

There is a quick method to bulk updates of allowed IDs for Gov ID verifications. Let’s walk through the example configuration above.

Within your inquiry template, use the left nav to head to the templates verifications.

VerificationsSideNav

From the Gov ID drop down select Enabled Countries and ID types.

EnabledCountriesAndIDTypeNav

To the right of search by country , use the dropdown to filter by enabled countries. Then click toggle select All Countries at the top of the table. Then click the Configure IDs button.

EnabledCountriesSelect

In the ID configuration, un-check every ID you don't want to allow and/or select all the types you do want to allow. Note that most types are not available in many countries, so even if you have countries selected that don’t support a type, that type is still not be available for those countries.

IDConfigurationsScreen

Then you can use the same process to select a more narrow range of countries, like just Canada and the US, and then configure allowing Driver's Licenses or other ID types just for them.

📌 This answer was last updated on May 27, 2024 by Ryan Cole, a Growth Content Manager at Persona. FAQs, unlike other articles, are written to provide Persona Community members more specific answers to common questions. While we periodically review responses and answers, please note when this FAQ was last updated as information may have changed since then.