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Verifications
FAQ
FAQ
Services and types
The most frequently asked questions about Verification services and types offered by Persona, asked by Persona Community members
Does Persona offer eCBSV database verification?
Where do I find a coverage map or coverage details for the Government ID Verification type?
Where do I find a coverage map or coverage details for the Database Verification type?
Where can I see a coverage map of which countries Persona can support?
Checks and configurations
The most frequently asked Verification Check and configuration questions asked by Persona Community members
Why did an Inquiry pass if it failed a few verification checks?
How can I see which verification checks are "Required" for an Inquiry?
Why does a Database Verification fail?
Where can I see a coverage map of which countries Persona can support?
Results and statuses
The most frequently asked questions about Verification statuses asked by Persona Community members
Why is a Database Verification stuck in "initiated" status?
What do the various Database Verification statuses mean?
Can I download the results of verifications done by Persona?