How can I see which verification checks are "Required" for an Inquiry?

Follow these steps to see which checks are required for an Inquiry to pass the verification process:

  1. In the navigation bar in the Persona Dashboard, select Inquiries > All Inquiries.
  2. Select the Inquiry you're interested in.
  3. On the Inquiry page, select the Verifications tab at the top of the page.
  4. On the Verifications tab, you'll see a section for each Verification attempt the end user made in this Inquiry.
  5. For each Verification attempt:
    • Find the Checks section.
      • This section contains a table with all the individual verification checks run on this attempt.
      • The Required column in this table tells you whether each check is required (‘Yes’ = required, ‘No’ = not required).

Learn more

See this guide to learn more about Inquiry details in the Dashboard.