This applies to Watchlist, PEP, and Adverse Media Reports, on both individuals and businesses, and to Custom List Reports. Screening Reports use review labels instead — see How to review Screening Report matches.
You can dismiss false-positive matches from the Persona Dashboard. Every dismissal needs a reason, which is recorded alongside who dismissed it and when.
If the Report runs on a recurring cadence, dismissing its matches lets it resume: the next run is scheduled about 30 minutes later, then the normal cadence continues. Dismissals carry forward, so a dismissed match won’t come back on later runs.
What you can dismiss
| What you’re clearing | Where you’ll see it |
|---|---|
| One identity match | Watchlist, PEP, Adverse Media — open the identity, then “Dismiss identity match” |
| Every active match on the report | ”Dismiss matches” in the Results menu (Watchlist, Business Watchlist), or the compact report menu |
| Every identity match at once | ”Dismiss all identity matches” (Adverse Media, Business Adverse Media); “Dismiss all matches” (PEP) |
| Individual news articles under one identity | ”Dismiss media matches” (Adverse Media) |
| Several identity matches you tick | ”Dismiss Selected” — not switched on by default |
Multi-select (“Dismiss Selected”) is not turned on for every organization.
Where dismissed matches go
Each Report has Active and Dismissed tabs. Dismissed matches move to the Dismissed tab with their reason and reviewer, and the action appears in the Report’s history.
Permissions
Dismissing requires a role with Review matches set to Edit under Reports. It can be scoped to specific environments and Report templates.
Dismissal is unavailable on redacted Reports and on Reports that are still pending or have errored.