Overview
You can set your availability status to indicate whether you're available or unavailable. You'll only be assigned Cases to review when you're available.
Learn more about the availability status feature, and how to get started, here.
View your availability status
In the Persona Dashboard, your profile appears at the bottom of the navigation bar.
The color of the dot next to your profile photo indicates your availability status:
- Gray = unavailable
- Green = available
Change your availability status
You can change your status from unavailable to available, or vice versa:
- Select your profile at the bottom of the navigation bar.
- In the context menu, select Set as unavailable or Set as available, depending on your current status.