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Cases
Introduction
Introduction
Key Concepts
Learn about the key concepts, models, and vocabulary around Cases
Cases Template
Global Assignment Policies and Queues
Using Cases
Understanding how to use Cases
Automatically create a Case for Inquiry that needs review
Require Case comments
Show, hide, and rearrange columns in your Case list
Using Saved Views
Preset comments for Cases
Dashboard and email notifications for Cases
Availability Status in Cases
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