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My verification link has expired

Verification links stop working after a while for security. The business that asked you to verify decides how long a link lasts and can send you a new one.

This guide is for individuals going through a Persona-powered identity verification flow. While we’ve included helpful tips, the verification was set up by the business, service, or organization that asked you to verify. They use Persona as a tool, and they ultimately decide what’s required and can assist with your specific situation, if you’re having trouble.

For security reasons, every verification link stops working after a while. How long yours lasted is up to the business that asked you to verify, so there is no one deadline that applies to every link.

If you would like to resume your verification, please reach out to the business that asked you to verify and ask for a new link.

Still having trouble?
Our support team can help you finish your verification.
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