For end users

If you need to complete identity verification through a Persona flow that you accessed via another application, this section is for you. If you need to configure a Persona flow for your users, please refer to the Dynamic Flow section.

Troubleshooting your identity verification attempts

Receiving messages from Persona

Troubleshooting about receiving messages (e.g. texts, email) from Persona

Scanning passports

Troubleshooting for scanning passports