Persona logoPersona Help Center
ArticlesCommunityAcademyDeveloper DocsSystem Status
Menu icon

Articles

Getting started
Inquiries
Verifications
Introduction
Features
FAQ
Services and types
Checks and configurations
Results and statuses
Accounts
Transactions
Reports
Cases
Workflows
Graph
Marketplace and 3rd-Party Integrations
Other Platform Products
Admin
For end users

Get help now

Submit a request
Verifications
FAQ

FAQ

Services and types

The most frequently asked questions about Verification services and types offered by Persona, asked by Persona Community members
Does Persona offer eCBSV database verification?
Where do I find a coverage map or coverage details for the Government ID Verification type?
Where do I find a coverage map or coverage details for the Database Verification type?
Where can I see a coverage map of which countries Persona can support?

Checks and configurations

The most frequently asked Verification Check and configuration questions asked by Persona Community members
Why did an Inquiry pass if it failed a few verification checks?
How can I see which verification checks are "Required" for an Inquiry?
Why does a Database Verification fail?
Where can I see a coverage map of which countries Persona can support?
What is a Required Verification Check?

Results and statuses

The most frequently asked questions about Verification statuses asked by Persona Community members
Why is a Database Verification stuck in "initiated" status?
What do the various Database Verification statuses mean?
Can I download the results of verifications done by Persona?