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Dynamic Flow (Inquiries)
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Dynamic Flow (Inquiries)
FAQ
FAQ
Integrating, creating, and resuming inquiries
The most frequently asked integration and inquiry lifecycle questions asked by Persona Community members
When does a link to an Inquiry expire?
How do I resume an expired Inquiry?
How do I create an Inquiry? The "Create inquiry" button is disabled.
Can I download information provided by end users (e.g. name, DOB, address)?
Which API endpoints can I use to download user information from an Inquiry?
Why are my user’s seeing a message that says “You need to enable JavaScript to use the Persona Inquiry flow”?
Is it possible to receive an email when someone completes an Inquiry?
Why did an Inquiry pass if it failed a few verification checks?
Template management
The most frequently asked Inquiry template management questions asked by Persona Community members
Inquiries Access by Plan
Documents Access by Plan
What is a Dynamic Flow Inquiry Template?
I'm in the Startup Program, how do I add an Inquiry template?
How do I tell if I'm using a Dynamic Flow Inquiry Template?
How do I rename an Inquiry Template?
How to revert to a previously published Inquiry Template Version or Workflow Version
Modify your Inquiry template to collect the user’s Selfie even after a GovID failure
Where can I see a coverage map of which countries Persona can support?
Modules and screens
The most frequently asked module and screen configuration questions asked by Persona Community members
How do I configure country options for a Country Select screen?
How do I configure the default country for the phone number component in flow editor?
Theming and styling
The most frequently asked theming and styling questions about Inquiries asked by Persona Community members
How do I change the colors, fonts, logo, and other styles of an Inquiry?
How do I update the logo on my Inquiry template?
Reference: Hint text that helps users submit images
How do I configure the default country for the phone number component in flow editor?