Verifications · Persona Help Center

Introduction

Key Concepts

Learn about the key concepts, models, and vocabulary around Verifications

Using Verifications

Understanding how to use Verifications

See all articles in Using Verifications

Features

Verification Service Types

Learn about the various Verification Types

Government ID Verification Selfie Verification AAMVA Verification

15 articlesExplore

Configurations

Configurations like Verification Checks, match requirements, and capture settings enable the ability to set further specificity around which pass or fail

Government ID Verification: Requiring Barcode vs Back of ID Government ID Verification: Inquiry comparison check Government ID Verification: Account comparison check

28 articlesExplore

Pre-configured Templates

Some Verification Templates may be added to your instance in a pre-configured manner to solve a specific use case and this section details what those configurations may function like.

Database Verification (Argentina)Database Verification (Austria)Database Verification (Australia)

40 articlesExplore

Analytics and Exports

Learn about Verification Analytics and Exports

Verification Analytics Verification exports Verification Volume Export Verification Checks Export Verification Checks Match Comparison Results Export

5 articles

Escalated Verifications

Overview of Escalated Verifications flag

Escalated Verifications overview

1 article

FAQ

Services and types4 questionsThe most frequently asked questions about Verification services and types offered by Persona, asked by Persona Community members

Does Persona offer eCBSV database verification?Where do I find a coverage map or coverage details for the Government ID Verification type?Where do I find a coverage map or coverage details for the Database Verification type?Where can I see a coverage map of which countries Persona can support?

Checks and configurations8 questionsThe most frequently asked Verification Check and configuration questions asked by Persona Community members

How can I see which verification checks are "Required" for an Inquiry?Why does a Database Verification fail?What is a Required Verification Check?How do I bulk configure the allowed Government ID types?Difference between Document Number and Identification Number?Why should I disable image uploads?Where can I find the list of Verification Check fail reasons?How can I use an existing inquiry template with the AAMVA verification solution?

Results and statuses3 questionsThe most frequently asked questions about Verification statuses asked by Persona Community members

Why is a Database Verification stuck in "initiated" status?What do the various Database Verification statuses mean?Can I download the results of verifications done by Persona?