Persona Help Center
Cases
Build and customize review processes that fit your team and business
Introduction
Key Concepts
Learn about the key concepts, models, and vocabulary around Cases
Features
Layout
Learn about the features of Cases you can use to customize individual case views for your teams to efficiently review and investigate collected, enriched, or extracted information
Configurations
Learn about the features of Cases you can use to help your team meet deadlines, conduct thorough reviews, and help you understand Case loads
SAR Filing
AML Case Management and Automated SAR Filing is designed to help your team adapt quickly to regulatory changes and conduct high-quality, streamlined investigations.
Analytics and Exports
Learn about Cases Analytics and Exports
FAQ
Creating cases
The most frequently asked case creation questions asked by Persona Community members
Template management
The most frequently asked case template management questions asked by Persona Community members
Email Functionality
The most frequently asked Cases email module and functionality questions asked by Persona Community members