What is the Inquiry Text Area form component?

Text Area is an Inquiry form component that adds a text field to the screen. It allows users to enter and edit freeform text. You can set how the input data is updated to the fields table and define logic that governs when it appears.

A Text Area form component is useful for collecting short, freeform text from users. For example, you could use a Text Area component to provide a place for a user to leave comments or feedback.

How do you add an Inquiry Text Area form component?

1. Navigate to the Dashboard, and click on Inquiries > Templates.
2. Find and click on the Inquiry template you want to edit, or Create a new template.
3. Hover over a screen and click the Pencil icon, or double-click the screen to open it in the Screen Editing View.

4. In the Left Panel, search the Component Library for ‘Text Area’.
5. Drag and drop the Text Area form component into your screen, and reposition it by dragging it around.
6. Click on the Text Area form component to open its settings in the Right Panel. The panel has three tabs: Design, Data, and Logic.
   1. On the Design tab, under Properties:
      1. Label: Set the label shown above the field. The Label is a text element displayed above the Text Area component to describe its purpose, such as “Leave a comment” or “Provide more information,” helping users understand what information to provide.
      2. Placeholder: Set the placeholder text shown inside the empty field. The Placeholder displays temporary text inside the Text Area component, such as “Enter your comments” offering an example or guidance on the expected format until the user enters their own input.
      3. Tooltip Text: Set the tooltip text that gives users more context.
   2. On the Design tab, use the Layout, Typography, and Appearance sections to style the component. See the Design tab section on the Screen Step components in Inquiries page for details.
   3. On the Data tab, choose the field the input is written to, and customize the field's behavior, such as whether it is required. You can also add custom validation rules to ensure the entry meets your formatting requirements. See the Data tab section on the Screen Step components in Inquiries page for details.
   4. On the Logic tab, add rules that govern when the component appears, and when it does not. See the Logic tab section on the Screen Step components in Inquiries page for details.
7. Use the actions at the top right of the panel to copy, delete, or set translations on the component. To translate the text, see Editing translations for your Inquiry.
8. Close the step. You’ll have to Save and Publish the template to begin using it.

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Text Area form component by plan

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Learn more about Inquiries.