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Getting started
Checklists, key concepts, and tutorials to help you learn, explore, and integrate Persona.
Identity Verification
Overview
Guides to help you get started using Persona for identity verification
What is Persona?
Checklist: Set up your first identity verification flow
FAQ: Inquiries & Verifications
Report an issue with an Inquiry
How do I contact Support?
How does KYB at Persona work?
Key Concepts
Guides about key concepts on Persona
Key concepts: Inquiry, Verification, and other terms
Required and non-required Verification checks
Verification check states
Using the Persona Dashboard
Guides to help you get started using the Persona Dashboard
Inquiry details in the Dashboard
Tutorial: Understand Verification results for an Inquiry
Sign in to the Persona Dashboard
Using Omnisearch
Solutions
Overview
Overview of out-of-the-box Persona solutions
Add a solution
Government ID + AAMVA Solution
Business Verification Solution
Environments
Overview
Overview of Persona environments—Sandbox versus Production
Sandbox vs. Production Environments
FAQ
FAQ about environments
What's the difference between Sandbox and Production environments?
How do I switch environments?
Where do I find Environment IDs?
Integrate Persona
Integration methods
Guides about your options for integrating Persona
Choosing your implementation method
Hosted flow (verify by link)
Embedded Flow (Web SDK)
Mobile SDKs
Create an Inquiry link for an end user
Troubleshoot Embedded Flow
Measuring the size of the Persona SDK
FAQ
FAQ about integrating Persona
Where can I find my Template ID?
Edit the list of allowed domains to redirect to
Pricing and Plans
Overview
Get an overview of available plans and information about what each plan has to offer
Plans Overview
Customer Support
Persona Startup Program
Learn about the world-class Persona Startup Program and what it has to offer
Persona Startup Program
How to apply to the Persona Startup Program
Customer Support
FAQ
FAQ about plans, pricing, and the Persona Startup Program
How can I change my plan?
How do I cancel my plan?
Where do I find my order form or service agreement?
How do I close my account with Persona?
Learning
Resources
All of the resources for you to choose your own learning adventure
Persona Academy and Certifications
In-product "Ask AI" and AI-based Chat features
Customer Support
Announcements
Product & Feature Announcements
Announcements about new products and features
📣 Workflows: Migration to organization-level Workflows
📣 Permissions: fine-grained controls