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Getting started
Checklists, key concepts, and tutorials to help you learn, explore, and integrate Persona.
Persona
Overview
Key concepts to help you get started using Persona
What is Persona?
Key Concept: Inquiry, Verification, and other terms
Key Concept: Enabled vs Disabled and Required vs. Non-required Verification checks
Quick Start: Set up your first identity verification flow
Quick Start: Understanding Inquiry details
Quick Start: Understanding Verification results within an Inquiry
How can Persona help verify people or individuals?
How can Persona help verify businesses?
Using the Persona Dashboard
Guides to help you get started using the Persona Dashboard
Sign in to the Persona Dashboard
Using Omnisearch
Report an issue with an Inquiry
Solutions
Overview
Overview of out-of-the-box Persona solutions
Add a solution
Government ID + AAMVA Solution
Business Verification Solution
Use Cases
Common uses cases for Persona
How title companies can use Persona for identity verification and remote closings
How independent & small notaries can use Persona for secure, remote identity verification
Environments
Overview
Overview of Persona environments—Sandbox versus Production
Sandbox vs. Production Environments
FAQ
FAQ about environments
What's the difference between Sandbox and Production environments?
How do I switch environments?
Where do I find Environment IDs?
Integrate Persona
Integration methods
Guides about your options for integrating Persona
Choosing your implementation method
Hosted flow (verify by link)
Embedded Flow (Web SDK)
Mobile SDKs
Create an Inquiry link for an end user
Troubleshoot Embedded Flow
Measuring the size of the Persona SDK
FAQ
FAQ about integrating Persona
Where can I find my Template ID?
Edit the list of allowed domains to redirect to
Does Persona have a system status page?
Pricing and Plans
Overview
Get an overview of available plans and information about what each plan has to offer
Plans Overview
Customer Support
Persona Startup Program
Learn about the world-class Persona Startup Program and what it has to offer
Persona Startup Program
How to apply to the Persona Startup Program
Customer Support
FAQ
FAQ about plans, pricing, and the Persona Startup Program
How can I change my plan?
How do I cancel my plan?
Where do I find my order form or service agreement?
How do I close my account with Persona?
How many seats does my plan have?
Learning & Support
Resources
All of the resources for you to choose your own learning adventure
Persona Academy and Certifications
In-product "Ask AI" and AI-based Chat features
Customer Support
Persona Glossary
FAQ
FAQs about learning, product resources, and support
How do I contact Support?
How do I access the Persona Academy?
Announcements
Product Announcements
Announcements about new products and features
📣 Verifications: Results view refresh (September 2024)
📣 Workflows: Migration to organization-level Workflows (July 2023)
📣 Permissions: Fine-grained controls (July 2023)