Overview
Cisco Duo is a security-first identity and access management platform. Enterprises all over the world use it. It gives cloud-based access security. It protects applications and data with strong authentication and device trust.
Duo identity verification uses Persona. It adds high-assurance identity verification directly to the Duo admin console. Duo identity verification helps to stop compromised support interactions and fraudulent employee enrollments. This helps your organization to defend against social engineering attacks.
With this integration, organizations can:
- Start identity verification from the Duo admin console during helpdesk support interactions.
- Do secure remote employee onboarding with government ID and selfie verification.
This integration helps IT and security teams defend against social engineering attacks at their most vulnerable moments: helpdesk interactions, employee onboarding, and account recovery. It also keeps operations efficient and gives employees an easy experience.
Setting up the integration
You need your Persona API Key and your Inquiry Template ID.
- Your Persona API key is at API > API Keys. Make sure that you copy your Production API key.
- Your Inquiry Template ID is in the ID column on the Inquiry > Templates page of the Persona Dashboard. It starts with itmpl_ and its name should be “Duo Identity Verification”.
To configure the Cisco Duo integration, do the instructions in this Duo help center article.
Plans Explained
Cisco Duo Integration by plan
| Startup Program | Essential Plan | Growth Plan | Enterprise Plan | |
|---|---|---|---|---|
| Cisco Duo Integration | Not Available | Not Available | Limited | Available |