Device handoff: continue verification on another device

This guide is written for individuals who are completing a Persona identity verification flow.

Overview

In your Persona verification flow, you may have the option to continue your verification on another device. This guide provides tips on how to complete this handoff.

Choose a device

Choose a device that has a high-quality camera. Most modern smartphones work well.

Receiving SMS (text message)

If you choose the Send SMS option, Persona will send you a text message at a phone number you provide. Visit the link in the message to complete your verification.

If you do NOT receive the message, see Troubleshoot: Receiving SMS (text message).

Receiving email

If you choose the Email option, Persona will email you at an email address you provide. Visit the link in the email to complete your verification.

If you do NOT receive the email, see Troubleshoot: Receiving email.