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For users · Privacy and trust

How does verifying protect me?

The protections identity verification provides, from stopping scammers in your name to verifying for real, daily services.

This guide is for individuals going through a Persona-powered identity verification flow. While we’ve included helpful tips, the verification was set up by the business, service, or organization that asked you to verify. They use Persona as a tool, and they ultimately decide what’s required and can assist with your specific situation, if you’re having trouble.

Verification can protect you

Verification is not only a hurdle. When a service confirms you are who you say you are, it is harder for someone else to open an account, take out a loan, or move money in your name.

What it protects against

A verified account is tied to a real person with a checked government ID. That makes it much harder for scammers to use stolen details, makes impersonation harder, and is one reason the company can offer you things like transfers, credit, or sign-in that depend on knowing the account is yours.

When verification helps you first

You may be asked to verify to unlock a lost account, to recover access, or to prove that a transaction is genuine. In those situations the verification is protecting you from losing the account, not just protecting the company from fraud.

What you are trusting the company with

By verifying, you are lending the service confidence that you are you, and in return you get access or protection that depends on that fact. What is asked for, and what happens to it afterwards, is set by the business that asked you to verify. See what the business decides about your verification.

Still having trouble?
Our support team can help you finish your verification.
Contact support