This guide is for individuals going through a Persona-powered identity verification flow. While we’ve included helpful tips, the verification was set up by the business, service, or organization that asked you to verify. They use Persona as a tool, and they ultimately decide what’s required and can assist with your specific situation, if you’re having trouble.
How Persona protects your ID
Persona stores and processes the information you provide with security controls designed to keep it safe. That includes encryption for data in transit, access controls for the people who can view information, and compliance with regulations like GDPR and CCPA. The privacy policy is where that is written down.
How your ID is used
Your ID is used to run the verification the business set up: checking the document is genuine and that you are its owner. It is not sold, it is not handed to anyone for marketing, and it is not shared beyond the purposes of that verification.
What is beyond Persona’s control
The business that asked you to verify decides what information is collected, how long it is kept, and how it is used on their side. They are the ones to ask about anything on their side. See can someone else see my verification results?.
Where to read the specifics
Persona publishes how it handles data in the privacy policy and the terms for identity verification. Those are the documents that describe what you can expect when you share your ID.